Cox Geaux Box: LSU Overview


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General Information

The Geaux Box is a discount program offered by Cox Communications. It provides Cox High-Speed Internet Preferred Tier (or higher) service at a special discounted rate.
 

Eligibility

Available To: LSU Baton Rouge Campus & LSU Health Science Center. All Current Faculty, Staff & Students can activate the discount. (Only locations serviceable by Cox Louisiana are eligible for the Geaux Box discount.) 

LSU BR - Activate your Cox Geaux Box Discount.
Health Science Center - Geaux Box Discount Site.
NOTE:
  • LSU Residential Life Students ALREADY HAVE ACCESS to the internet through the LSU Network (eduroam) and DO NOT need to apply for this discount.
  • Gigablast packages are NOT eligible for the discount renewal. 
     

For additional assistance, stop by any Cox Retail Kiosk located in Baton Rouge or New Orleans area.
 

To Apply the Discount:

  1. Visit the Geaux Box discount link according to your campus in the Eligibility section above. (If you use an ad blocker, please use an incognito window.)
     
  2. Sign in with your myLSU username and password.
     
  3. Click either New or Existing Cox customer as needed, and use the corresponding section below.
     
For New Customers:
  1. Select your preferred speed (150, 500 or 940) and click Select Plan and Continue at the bottom.
     
  2. Choose to rent a Cox modem or Use your own equipment.
     
  3. Create your Cox account and checkout.
     
For Existing Customers:
  1. You will be sent to a sign in page; sign in with your Cox account.
     
  2. On the Service Plan selection, please verify your discount by selecting the Details option at the top right, and look for "Geauxbox" as the discount option.
  • NOTE: If you currently have another discount active, the Geauxbox discount will not stack; please try again after your current discount period has ended.
     
  1. Once you see Geauxbox listed in Details, you can then click on See All Internet Speeds if you wish to get a higher speed.
     
  2. You may choose to rent a Panoramic WiFi modem, or continue to use the current modem you have. Continue to checkout.
     
  3. After checkout, please wait at least 10 minutes for the order to finish processing and appear correctly in the account.

 

Frequently Asked Questions

1. How much of a discount does the Geaux Box discount provide?

The Geaux Box offers 28% off the regular rate for Cox High-Speed Internet service for 24 months. Minimum speed is Preferred. A Cox compliant modem will also be needed, and customers will have the option to purchase their own modem or purchase or rent a Gateway (modem/router combo) from Cox.

2. How many e-mail addresses can I receive with the Cox using the Geaux Box Discount?

As with all Cox High-Speed Internet services, Geaux Box customers have access to 10 e-mail addresses.

3. What is the price of installation?

There are 2 options for installation:

1. Free Self-Install: The Cox Self Install Package includes a Welcome kit, jumper cables, and a 2-way splitter. The Cox Self-Install Kit is available at any Cox retail store.

2. Professional Install: The installation is free and will be professionally installed by a Cox Communications Technician.

4. What should I do if I am an existing Cox High-Speed Internet Customer?

Visit geauxbox.net to Activate your Cox Discount. You may use the same cable modem as long as it is a Cox approved/compatible modem. You may also keep your current cox.net email addresses. *If you are a current Cox customer and have issues adding this discount online, please follow the directions below for renewing the discount. 

5. How do I renew my discount? / What if I need help?

Please see the Apply your Discount section above to assist you in renewing your discount. Alternatively, you may contact the Cox Sales Division and request assistance at 855-761-6063 or stop by any Cox Retail location in the Baton Rouge or New Orleans area.

NOTE: When calling the (855) number, please request for the Cox Sales Division to be routed to them.
 

Referenced from: geauxbox.net.

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7/16/2024 9:39:48 AM