Software Licensing Frequently Asked Questions


There may be broken links in this article, the GROK staff has been notified and is working to resolve the issue.

What software is available on campus?

For a complete list of commercial and free software available on TigerWare, A - Z, refer to:

Windows Software

Mac Software

Linux Software

For a complete list of the commercial software available on campus refer to: Campus Software Licensing

For a list of software available in the labs refer to: Software Available in the Labs

For a list of software available in the Virtual Lab (https://vlab2.lsu.edu) refer to: VLab 2.0: LSU Overview
 

When will incoming students have access to TigerWare?

After orientation has been completed, classes registered for and payment of fee bill has been received by the University Bursar's Office.
 

When will a new LSU employee gain access to TigerWare?

After the paperwork becomes current with LSU Human Resources.
 

What is OnTheHub?

OnTheHub is a software online retailer that companies such as Microsoft, Adobe and VMWare have partnered with to provide digital downloads of commercial software and educational discounts.  

The following software is provided by OnTheHub:

Free Software:

Microsoft Office and Windows 10 for students provided under the Microsoft Campus Agreement

VMWare for Faculty, Staff & Students

Educational Discounted Software:

Adobe software provided by the Adobe CLP agreement with LSU

SPSS

Parallels

LabVIEW

SYSTAT

 

How do I purchase Adobe software with an educational discount?

For institutional computers, Adobe software can be purchased under LSU's CLP agreement with Adobe by going to http://cdwg.com/lsu.  Be sure to browse for the software and to not use the search function since searching removes the educational discount.  When purchasing for CDWG make sure you buy a license to the product not just the media or maintenance (upgrades to software).  Recommended purchasing options include media + license + maintenance (if you want new versions when they come out).  If in doubt check with our rep at CDWG whose contact information is found at the bottom of the CDWG page.

Adobe software for personal use can be purchased from http://lsu.onthehub.com.

 

Requests for Unsupported/EOL/EOS Software

In the event you receive a support incident request for unsupported or EOL software (e.g. Windows 7, outdated builds of ESRI applications, etc) please ask the following questions:

  1. Why is Windows 7 required?
  2. How many machines will have Windows 7 installed?
  3. Will the machine be connected to the network? If so, will it have a private or public IP address?
  4. What is the departmental plan to decommission Windows 7 machines?

 

The incident can now be reassigned to Security Operations who will make the final call on approval.

If approved, the request will be sent back to Software Licensing at which point you may provide the application. 

If declined, the request will be closed by SecOps.

16632
5/20/2019 2:59:04 PM