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Not every LSU person has a mailbox in LSUMail. However, most of these people are defined in the LSUMail Global Address List so that you can see their names and addresses when you select them as recipients of your e-mail. To make e-mail delivery work, those people who do not have an LSUMail mailbox have a routing address of pawsid@campus.lsu.edu . The @campus.lsu.edu address tells LSUMail...
Article Id: 16031

If You Cannot See Availability When Scheduling: When you use the Scheduling Assistant to help you schedule attendees for a meeting, you can only see the availability information of someone who has a mailbox in LSUMail. Therefore, if you invite someone using another provider's mailbox (such as a Gmail address), you will not be able to tell if the person is available at the time of...
Article Id: 16030

Calendar Sharing Problem When trying to share your LSUMail Calendar you get an error message about "permissions". Option 1: Possible Reason & Solution Reason 1: The person you are trying to share with is incorrectly specified. Check to make sure that the e-mail address of that person is of the format PAWS_ID@lsu.edu (ex. mtiger2@lsu.edu ) and NOT some...
Article Id: 16072

When reporting a suspicious e-mail or a potential phishing attempt to ITS, please include the Message Header. The Message Header contains helpful information which can assist e-mail administrators in troubleshooting. Note: The LSU IT Security and Policy (ITSP) Team has deployed Cofense Reporter, an application that provides users the ability to report suspicious e-mails to the ITSP...
Article Id: 14922

Known Issue You discover or are suspicious that you are Missing E-mail Messages from your LSUMail Inbox or Personal Folders. Potential Solution #1 Check the Junk E - mail folder & the Clutter Application folders to determine if the missing e-mails have been misidentified as spam. Online Web App (OWA) : The folders " Junk E-mail " & " Clutter...
Article Id: 17597

As a proactive measure to fighting new virus outbreaks, LSU blocks e-mail containing attachment types that are commonly used to propagate Internet viruses and worms. None of these attachment types are allowed into our e-mail systems from the Internet, and most of these attachment types are not permitted to be sent within the LSU e-mail systems as well. Anyone attempting to send a message...
Article Id: 5619

General Information In LSUMail, you can change settings to ensure that messages from certain individuals are NOT sent to your Spam folder. This is also known as creating a whitelist. These steps can also be used to ensure that messages with certain subjects and other characteristics are not sent to the Spam folder. To Bypass Spam Filter: 1. Open LSUMail and click the ...
Article Id: 17439

By default, Outlook checks for new messages every 30 minutes. Sometimes the interval is even longer if your computer is busy. If you feel that you have new e-mails that are not showing up in Outlook, you have a few options: Option 1: Set up Outlook to check for new messages more often. 1. In Outlook 2016, go to File then select Options . 2. The Outlook Options...
Article Id: 19574

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