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Connecting to eduroam on a Windows 10 Machine: 1. Select the Wi-Fi button at the bottom right hand corner of the screen. 2. Select eduroam in the menu and click Connect . 3. If prompted, enter your myLSU ID (include @lsu.edu) and password. Troubleshooting First, try entering your password slowly and watch the keys as you type...
Article Id: 17813

To Choose How Updates are Installed: 1. Click the Start button at the bottom left of your screen. 2. Select Settings. 3. Once the Settings screen appears, scroll down, and choose Update & Security . 4. Then choose Advanced Options under the Windows Update category. 5. Under the advanced options screen, select your...
Article Id: 17851

Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the left-hand side of the window. 4. Choose the credential that you want to edit...
Article Id: 18156

Windows 10: Generate a Wireless Network Report 1. Click the Start button in the bottom left corner of the screen. 2. Type in command prompt , right click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow changes to be made to computer. 4. Once the Administrator: Command Prompt window opens,...
Article Id: 19479

To Reset TCP / IP Stack in Windows 10. 1. Click the Start button in the bottom left corner of the screen. 2. Type Command Prompt in the Search bar. Then right-click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow changes to be made to computer. 4. Type in netsh int ip reset , and press ...
Article Id: 19483

Allow Access to Use Remote Desktop Connection Before Remote Desktop can be used, permission has to be granted to the specific accounts that you would like to Allow to connect to your computer remotely. This is typically done on your Office Computer . 1. Click the Start button in the bottom left corner of the screen, then click Control Panel . 2. Click System and...
Article Id: 13590

How to Back up Files: 1. Click the Start button at the bottom left of your screen and then select Settings. 2. Choose Update & Security . 3. On the Update & security screen, click Backup on the left of your screen. 4. Then, select Add a drive. 5. Choose the appropriate external drive to back up your files. Your files...
Article Id: 17879

To Determine 5 GHz Network Band Capability: Check on Windows: 1. Search " cmd " in the Start Menu . 2. Type " netsh wlan show drivers " in the Command Prompt & Press Enter . 3. Look for the " Radio types supported " section. Determining Factor : If the network adapter supports network mode 802.11ac: The...
Article Id: 17341

To Access System Setup to Select Disk Drive Find out what type of BIOS version you have in order to access it. (If you already know how to access your BIOS. Skip to Step 7 .) 1. Select Run from the start menu and type "msinfo32" into open field. 2. Click OK . 3. Locate the BIOS version/date entry in the items column. The BIOS information will be listed in the...
Article Id: 17294

Run the Network Troubleshooter 1. Click the search bar in the taskbar of the computer, and type Network Troubleshooter. Select Identify and repair network problems. 2. The Network Troubleshooter window will open up. Follow the steps of the troublemaker to see if that fixes the problem. Referenced from: ...
Article Id: 19480

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