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Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re-enabled. This should be your last resort. To Use Network Reset in Windows...
Article Id: 19477

An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type Device Manager in the Search bar. 2. The Device...
Article Id: 19478

Windows 10: Generate a Wireless Network Report 1. Click the Start button in the bottom left corner of the screen. 2. Type in command prompt , right click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow changes to be made to computer. 4. Once the Administrator: Command Prompt window opens,...
Article Id: 19479

If the product key used to activate Windows 10 Enterprise has been changed it will no longer activate against LSU's activation server. To reset the product key back to its original key follow the instructions below. 7. Type in “cd \windows\system32” and hit the enter/return key if the command is not already shown within Command Prompt. 8. Directly after...
Article Id: 17867

Important Licensing Information Activating Windows using the Enterprise Server method will require you to connect to the license server every 180-days. If installing on a computer that will not come to campus, or if using the VPN is cumbersome, use an alternative activation method: LSU Students: Refer to On The Hub (Students) to find information on how to receive a ...
Article Id: 17884

Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus connectivity, see the VPN / Virtual Private...
Article Id: 20652

To Upgrade from Windows 10 to Windows 11: 1. Download Windows 11 Enterprise from TigerWare . If you are a student, please see Windows: Download Install File & Retrieve Product Key (Students) 2. After the installation finished, double click the ISO file (should be located in your Download folder). 3. Select Download and install updates (recommended) on...
Article Id: 17810

Allow Access to Use Remote Desktop Connection Before Remote Desktop can be used, permission has to be granted to the specific accounts that you would like to Allow to connect to your computer remotely. This is typically done on your Office Computer . 1. Click the Start menu from your desktop, and then click Control Panel . 2. Click System and Security once the...
Article Id: 18609

Sometimes users may find that remotely connecting to a PC quite difficult. The steps listed below show how to connect, and configure, their PC so that remote desktop will be accessible. Make sure that you are the Local Admin on the machine. NOTE : Off-campus connections will require VPN to securely connect. For articles regarding off-campus connectivity, see the VPN / Virtual Private...
Article Id: 18616

How to Back up Files: 1. Click the Start button at the bottom left of your screen and then select Settings. 2. Choose Update & Security . 3. On the Update & security screen, click Backup on the left of your screen. 4. Then, select Add a drive. 5. Choose the appropriate external drive to back up your files. Your files...
Article Id: 17879

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