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Wireless: Remove Cached Credentials (Windows 7) 1. Open the control panel by searching it in the Cortana search box. 2. In the control panel, click User Accounts , which is located towards the bottom of the list. 3. Click on Manage Credentials on the left-hand side of the window. 4. Choose the credential that you want to edit...
Article Id: 18156

Sometimes Firewalls can affect connectivity. You can see if the connection issue is caused by a firewall by turning it off temporarily and then trying to visit a website you trust. IMPORTANT NOTE: Turning off your Firewall makes your PC more vulnerable to hackers, worms, or viruses. Turn it back on as soon as possible. To Turn On / Off Firewalls in Windows 10: 1. Click on...
Article Id: 19476

Network Reset can solve connection problems that might occur after upgrading versions or fix problems connecting to shared network drives. Reset removes all network adapters and adapter settings from your PC. After you restart your computer, any network adapters are reinstalled, and the settings re-enabled. This should be your last resort. To Use Network Reset in Windows...
Article Id: 19477

An outdated Network Adapter Driver can result in connection issues - especially after upgrading to Windows 10. To check if this may be the cause, please see the following instructions. To Update Your Network Adapter in Windows 10: 1. Click the Start button in the bottom left-hand corner of the screen, and type Device Manager in the Search bar. 2. The Device...
Article Id: 19478

Windows 10: Generate a Wireless Network Report 1. Click the Start button in the bottom left corner of the screen. 2. Type in command prompt , right click on the Command Prompt icon, and select Run as administrator . 3. If prompted, select Yes to allow changes to be made to computer. 4. Once the Administrator: Command Prompt window opens,...
Article Id: 19479

If your network stopped working after a recent update, try uninstalling the network adapter. After uninstalling, restarting your computer will connect it to the latest driver. To Uninstall a Network Adapter Driver in Windows 10: 1. Click the Windows icon in the bottom left corner of the screen, and type Device Manager into the Search bar. 2. The Device Manager...
Article Id: 19482

NOTE : ONLY for installations done through the LSU On-Campus Enterprise Activation Server. How to Activate Windows 10 on Campus: 1. At the bottom left of your screen, click the Start button. 2. Select Settings at the bottom left of the menu. 3. The Settings window should appear. Choose Update & Security at the bottom. 4. On the...
Article Id: 17877

General Information This article is a guide to help troubleshoot the common issues with activating Windows 7, Windows 8 & Windows 8.1 Enterprise. The process to activate Windows 8.1 Enterprise depends on the location of the computer. This article covers activation instructions for on-campus, off-campus & the Residential Halls. View the On-Campus Guide View the...
Article Id: 17280


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