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Users can create a new Work Intake ticket through the ITS Service Catalog. View the instructions below to create a new ticket. Creating a New Work Intake Ticket 1. The Work Intake form can be accessed in several ways, and is the same form regardless of location: Use the following direct link: https://itservice.lsu.edu/TDClient/30/Portal/Home/ Select the ...
Article Id: 19915

For the Microsoft Teams mobile app, messages and phone calls can be silenced on a schedule. This is useful if you do not wish to receive phone calls at specific times (for example, after work hours). To Enable Teams Quiet Time: Open the Microsoft Teams app on your mobile device. On the upper-left corner of the app, click the menu icon (your initials or profile photo).
Article Id: 20516

This article will cover some important functions relating to Panopto Assignment folders. Specifically we will cover creating multiple assignment folders, how to allow students to see others submissions, and any other relevant processes to the LSU community as they are identified. Click on the bullet point for the process you wish to view: Creating Multiple Assignments Allow...
Article Id: 20479

To use Zoom in Moodle, the Zoom external tool must be added to a Moodle course section. Instructors can access past recordings, upcoming meeting links, their personal meeting room, and allow students to book a Zoom appointment through this tool. See Moodle: How to Add Zoom to a Moodle Course for how to add Zoom to your Moodle course. Please note: Content recorded by faculty or staff...
Article Id: 20567

This article will guide you through the process of setting up your Gear To Geaux macOS laptop. To Set Up your Gear To Geaux Mac laptop: Select A Language and click the Next Arrow. Select A Country and click Continue . For the Accessibility screen, select any of the options to enable them and then click Continue . Otherwise, click Not Now .
Article Id: 20604

Article Id: 20100

Schedule a Future Meeting There are several ways to schedule a meeting in Teams: Select Schedule a meeting in a chat (below the box where you type a new message) to book a meeting with the people in the chat. Click on Calendar on the left side of the app and select New meeting in the top right corner. Select a range of...
Article Id: 20122

University-Funded Satellite Phones: Available to: LSU Faculty and Staff conducting University business in remote locations. Eligibility: An employee’s need for a University-provided satellite phone must be recommended by their supervisor and Dean, Director or Department Head and authorized by the Vice President for their area. Form AS-542 (click here to access the form) must...
Article Id: 567

These are the free services that ITS Desktop Support provides: Mainframe: Installation, configuration, troubleshooting of clients Hummingbird IBM Personal Communications Host on Demand - no longer supported Mainframe Printer Support Configure IBM Personal Communications for an existing local mainframe printer Determination of...
Article Id: 10495

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