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To Start a Customer Support Session: 1. Open BeyondTrust from your desktop and login with your MyLSU credentials. If you do not have access, contact your BeyondTrust administrator. 2. There are two ways you can invite a customer to start a session. 1. Click the Start button at the top left of the screen. 2. Choose Generate session key and...
Article Id: 19707

General Information IMPORTANT NOTE : Please Categorize your Articles! There are Two Main Ways to Navigate the LSU GROK Knowledge Base: 1. GROK Search Bar: This is used by performing a search against the GROK Articles based on a specific keyword or set of keywords. 2. GROK Category Structure: This is used by browsing through an organized set of subject-related GROK...
Article Id: 6361




The IT Service Desk Chat service is available at the following hours: Monday - Friday : 7:00am - 5:00pm Saturday : Closed Sunday : 12:00pm - 7:00pm All hours past 5 PM are subject to LSU Library holiday and event schedules. However, you can request a session by calling 225-578-3375 during any of the Service Desk's standard business hours. To Start a Chat with ITS Service...
Article Id: 14403

How to Apply for Supplemental Funding for Student Organizations: There are three types of funding that can be applied for Student Organizational funding through LSU Student Government. Registered student organizations have the opportunity to apply for supplemental funding from three different campus sources. These sources include the Organization Relief Fund (ORF), Programming, Support and...
Article Id: 17111


All Panopto recordings are managed within the LSU Panopto Web Portal, which you can access via the Panopto Moodle Block in your Moodle course. To manage your recordings you must do the following. To Manage Your Panopto Recordings within Moodle: Log in to Moodle, open your desired course, and click the Blocks button found on the right side panel.
Article Id: 17476

Enter a UNI Work Order 1. Go to the following site: https://pcr360.lsu.edu/cc . A UNI Work Order IS NEEDED For Installs , Removals , Changes & Moves & For the Following: A UNI Work Order IS NOT NEEDED For the Following: Cellular Devices ...
Article Id: 16278

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