On The Hub: Retrieve Lost Product Key

To Retrieve a Lost Product Key:

1. Log in to OnTheHub, click Options at the top right, and then select Your Account/Orders.

On The Hub options button at top right

2. Click View Details under the Product whose key you want to retrieve.

view details button under an order

3. You will then be able to choose Access Guarantee Retrieval which will allow you to retrieve your Product Key. OnTheHub will then charge you for this service. This will give you another 60 days to have your Product Key displayed in your account. 

access guarantee retrieval button at bottom of page, with buy now at the right

4/16/2024 3:22:11 PM